Terms of Service

Please read these terms carefully before using our services.

Last updated: June 18, 2026

1. Agreement to Terms

By accessing or using the website www.cesarpackaging.com (the "Site") operated by SHANGHAI CESAR INDUSTRIAL CO., LTD ("we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the Terms, you may not access or use our Site or services.

2. Description of Services

We provide packaging solutions including but not limited to thermal transfer ribbons, labels, poly mailers, bubble mailers, and related packaging products. Our services are intended for business and commercial use.

3. Use of Website

3.1 Eligibility

You must be at least 18 years old and capable of entering into legally binding contracts to use this Site. By using this Site, you represent and warrant that you meet these requirements.

3.2 Prohibited Activities

You agree not to engage in any of the following activities:

  • Violating any applicable laws or regulations
  • Infringing upon intellectual property rights
  • Transmitting harmful or malicious code
  • Attempting to gain unauthorized access to our systems
  • Interfering with the proper functioning of the Site
  • Using the Site for fraudulent purposes
  • Collecting user information without consent

4. Intellectual Property Rights

The Site and its original content, features, and functionality are owned by SHANGHAI CESAR INDUSTRIAL CO., LTD and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from our Site without our prior written consent.

5. Product Information and Orders

5.1 Product Descriptions

We strive to provide accurate product descriptions, specifications, and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, or error-free.

5.2 Pricing

All prices are subject to change without notice. We reserve the right to modify or discontinue any product at any time. Prices quoted are typically for reference and final pricing will be confirmed upon order placement.

5.3 Order Acceptance

We reserve the right to refuse or cancel any order for any reason, including but not limited to:

  • Product availability
  • Errors in product description or pricing
  • Suspected fraud or unauthorized transactions

6. Payment Terms

Payment terms will be agreed upon separately for each transaction. Unless otherwise stated, payment is expected within the timeframe specified in the invoice or purchase agreement.

7. Shipping and Delivery

Shipping costs and delivery times vary based on destination and shipping method selected. We are not responsible for delays beyond our control, including but not limited to customs clearance, weather conditions, or carrier issues.

8. Returns and Refunds

Our return and refund policy applies to all purchases. Please contact us to initiate a return request. Products must be returned in their original condition within the specified timeframe.

9. Limitation of Liability

To the fullest extent permitted by law, SHANGHAI CESAR INDUSTRIAL CO., LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation:

  • Loss of profits, data, or goodwill
  • Service interruptions or computer failures
  • Consequential damages arising from use of our products or services

10. Indemnification

You agree to defend, indemnify, and hold harmless SHANGHAI CESAR INDUSTRIAL CO., LTD from any claims, damages, losses, liabilities, and expenses arising out of your use of the Site or violation of these Terms.

11. Disclaimer of Warranties

THE SITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions.

13. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. Your continued use of the Site after any changes constitutes acceptance of those changes.

14. Termination

We may terminate or suspend your access to the Site immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

15. Contact Us

If you have any questions about these Terms, please contact us at:

SHANGHAI CESAR INDUSTRIAL CO., LTD

Email: sarah@cesarsh.com.cn

Phone: +86 13816852689

Address: Room 6264, Building 1, No. 5225, Daye Highway, Fengxian District, Shanghai